Last updated: 1 November 2025
This Privacy Policy explains how Zyvenor ("we", "us", "our") collects, uses, and protects personal data when you use our website at zyvenor.org and related services. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Zyvenor is a digital gaming community platform operated from 70 Exning Rd, London E16 4ND, United Kingdom. For data protection enquiries, you can contact us at [email protected].
We may collect the following categories of personal data:
We use your personal data for the following purposes:
We process your data on the following legal bases:
We do not sell your personal data to third parties. We may share data with:
All third-party processors are contractually bound to handle your data in accordance with UK GDPR requirements.
We retain personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. Account data is retained for the duration of your membership plus 12 months. Contact enquiry data is retained for 24 months. Payment records are retained for 7 years in line with HMRC requirements.
Under UK GDPR, you have the following rights:
To exercise any of these rights, contact us at [email protected]. We will respond within one month.
We use cookies and similar technologies as described in our Cookie Policy.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, or loss. Our website uses HTTPS encryption for all data transmission.
Our services are not directed at children under 16. We do not knowingly collect personal data from anyone under 16 years of age. If you believe a child has provided us with personal data, please contact us immediately.
We may update this Privacy Policy from time to time. The date at the top of this page indicates when the policy was last revised. Continued use of our platform after changes constitutes acceptance of the updated policy.
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
For any privacy-related queries:
Email: [email protected]
Post: Zyvenor, 70 Exning Rd, London E16 4ND, United Kingdom